Health measures for your protection against Covid-19

Reception and booking

It is preferable to favor reservations by telephone, e-mail or else on our website www.ambassadeurhotel.com
All requests and requirements will be treated within the limits of health constraints and limited to what is strictly necessary.
A key deposit area is set up at reception pending the disinfection of keys and key rings.
A breath guard is placed at the reception to avoid being touched by a contaminated postlet or droplet during sneezing or coughing.
The reception staff are equipped with a protective visor.
A line on the ground marks a distance of 1 meter between customers at the reception of our establishment.
Frequent cleaning is carried out every day to decontaminate door handles, elevator buttons, switches, reception furniture, payment terminal, sanitary facilities, stair rails.
We have the possibility of sending an invoice by e-mail.
We permanently make available to customers at the reception of hydro alcoholic gel, a bin in the sanitary soap, paper towel, bin and in our gym disinfectant wipes, handkerchief and bin.
Room service orders must be made by telephone: preparation of the order and delivery to the room door.

Each member of staff is equipped with a mask, disposable glove and hydro alcoholic gel and disinfectant solution.
If possible, we avoid working in pairs or limiting it to tasks that require it because of their arduous nature.
We ask our guests to turn off the heat and open the windows when they leave their room.
Guests cannot be present in the room at the time of cleaning.
We clean with particular care the door handles, switches, tap, remote control and any accessory that may have been in contact with the hand with a disinfectant solution.
Used sheets and towels are put in laundry bags immediately and we respect the distances between clean and dirty laundry.
Between each room, disinfection of gloved hands is carried out with hydro alcoholic gel.
A bottle of hydro alcoholic gel is available in each room.

Guests are asked to have a tray before serving themselves at the buffet.
It is mandatory to respect a distance of 1 meter between each customer, i.e. one customer per table with 1 free table between two customers.
You can have your breakfast tray in your room.
A member of staff will come to clear the table, disinfect the table systematically before another person comes to take a seat.